In connection with the processing of your personal data, you have certain statutory rights. You are entitled to find out whether Swedbank is processing your personal data and, if this is the case, to obtain a copy of your data and information about personal data processing (i.e. a register extract). You are also entitled, in some cases, to have incorrect data corrected, deleted or electronically transmitted. You are also entitled to object to the data processing and to request us to restrict the processing of your personal data.
If you wish to find out what data Swedbank has about you, click on the link “How to order a register extract” (at the bottom of this text) and follow the instructions provided. We will reply to you as soon as possible, but within a month at the latest.
If you have any questions about the processing of your personal data, or wish to exercise any of your rights, e.g. if you wish to request a register extract; request the correction, deletion and/or removal of your personal data; or object to the processing of your personal data or request its limitation, you are welcome to contact us by using the following contact details:
Postal address: Swedbank AB, GSS Operations A7, 105 34 Stockholm
Web: You can easily and securely send messages to us by visiting swedbank.se and logging in to the Internet Bank. Go to Messages and select the topic “GDPR - Request”
Telephone: Customer Service Centre - Private +46 (0)771-22 11 22
Bank branches: Find your local branch office (in Swedish)
Remember that you can see the majority of the personal data we process about you by logging into the Internet Bank or in the app.
Some processing of personal data requires us to have your approval, i.e. consent.
You have the opportunity to personally decide the extent to which you want us to use your data, e.g., if you approve of our using your data for direct marketing or for providing you with personal offers. You can manage your approvals and change your choices in the Internet Bank and app, via your bank branch or by calling Customer Service Centre Private at +46 (0)771-22 11 22, where you can also add and change your contact details.
You are also entitled not to be subject to a decision that is based solely on automated decision-making, e.g., a home-loan decision or interest-rate decision, and are therefore always entitled to request that the decision be made manually instead. In this case, contact Customer Service Centre Private or your bank branch.
Your rights when Swedbank processes your personal data (PDF)
How to order a register extract from us: for Swedbank customers
How to order a register extract from us: for Swedbank employees