Cookies

We use cookies to make our website easier for you to use and and to give you a personalised experience. Cookies are small text files that are temporarily saved on your computer, mobile or tablet. When you accept cookies, you consent to the setting and use of cookies. You can choose to only accept some categories of cookies.

Cookies are small text files of letters and numbers that are saved on your computer, mobile or tablet when you visit a website that uses cookies. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences such as language settings. Some cookies are saved in you computer, mobile or tablet as long as you visit the site. Other cookies are saved for a limited time.

Cookies are needed to enable us to make our digital services, such as the internet bank, easier for you to use, to get information on how visitors use our site and to improve the service we offer you. They are also used for our marketing, and information can then be shared with external parties - companies we cooperate with.

In some cases, the use of cookies means that we process your personal data. All personal data processing is in accordance with our policy on handling personal data.

Policy about the processing of personal data

There are five different categories of cookies. You can accept all cookies or certain categories. When you accept a category, your accept all cookies in that category. You can always change and delete cookies from your browswer.

Necessary cookies

To show content at swedbank.se and the internet bank so-called necessary cookies will be saved on your computer, mobile or tablet as long as you visit the site, or during a limited time. These cookies are necessary for the website and the internet bank to function. They are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly.

Performance cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.If you do not allow these cookies, your visit will not be part of our statistics.

Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly, but they identify your browser and internet device. If you don't allow these cookies, you will experience more generic and less personalised advertising.

Social media cookies

These cookies are set by our social media partners that we have added to the site The purpose is to make it possible for you share our content with your friends and network. The cookies can track your browser on other websites and build a profile of your interests. This can affect the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or view these sharing tools.

In our logged-in service the internet bank we use cookies to allow the web server (the bank) to distinguish between the different users. The cookie contains your identity and is stored on your computer, mobile or tablet as long as you are connected to the internet bank. When you log out, it disappears. To use the internet bank your need necessary cookies.

We need your consent to use cookies. You consent by allowing cookies or categories of cookies in the cookie banner that appears when you visit the site. Necessary cookies need to be accepted for some services to work.

In order to show the content on swedbank.se and for you to be able to log in to the internet bank, so-called necessary cookies will be saved on your computer, mobile or tablet as long as you are on the website, or for a limited time. Read more about different cookies and what they are used for under "What categories of cookies do we use?".

If you want, you can delete cookies through the settings on your browser. Please note that the internet bank will not work if you block or remove all cookies. It can also affect the rest of our site and how it works for you. Please note that the necessary cookies are needed to show content at the wesite and for you to be able to log in to the internet bank.

Here's how to manage cookies in the browser:

Change or withdraw cookies preferences

You can change what cookies you allow us to use at any time. Necessary cookies cannot be removed.

Change cookie preferences

You can withdraw your consent at any time. All cookies except necessary cookies will be removed.

Withdraw consent

Cookie list

Below you can find detailed information on our cookies and how we use them.

necessary cookie	Cookie	Description	Expires
necessary cookie System	Cookie JSESSIONID	Description User session identifier.	Expires After session
necessary cookie System	Cookie SWBTC	Description TDE cookie to enable logging.	Expires 5 years
necessary cookie System	Cookie campaign	Description Anti-fraud cookie.	Expires After session
necessary cookie System	Cookie dsid	Description Cookie to prevent cross-site request forgery (CSRF)	Expires After session
necessary cookie Google	Cookie NID	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires 20 years
necessary cookie Google	Cookie ANID	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires 1 year
necessary cookie Google	Cookie DV	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires 1 day
necessary cookie Google	Cookie 1P_JAR	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires 1 month
necessary cookie Google	Cookie reCAPTCHA*	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires
necessary cookie Google	Cookie CONSENT	Description Google ReCaptcha stores a cookie to help detect whether the user is a robot or not (ensure security).	Expires 20 years
necessary cookie System	Cookie CONSENT	Description Consent of understanding our use of cookies on our site. You consent by allowing cookies in your browser.	Expires 3 months
necessary cookie Load balancer	Cookie wcm	Description Cookie wcm is to keep users state referred as Cookie persistence to ensure that requests from the same client are directed to the same pool member after the BIG-IP system initially load-balances them. If the same pool member is not available, the system makes a new load balancing decision. Cookie is necessary to ensure sites performance.	Expires After session
necessary cookie Load balancer	Cookie TS	Description ASM systems cookie to enforce security policies. The BIG-IP ASM system validates these cookies returned from clients to ensure that the cookies are not modified.	Expires
necessary cookie Tutorial	Cookie tutorial-state-full-tutorial-state	Description Determines if the turtorial has been presented and dismissed by the user	Expires
necessary cookie Tutorial	Cookie tutorial-state-main.payments-and-transfers	Description Determines if the turtorial has been presented and dismissed by the user	Expires
necessary cookie Tutorial	Cookie tutorial-state-main.loan	Description Determines if the turtorial has been presented and dismissed by the user	Expires
necessary cookie Tutorial	Cookie tutorial-state-main.accounts-and-cards	Description Determines if the turtorial has been presented and dismissed by the user	Expires
necessary cookie Tutorial	Cookie tutorial-state-main.savings-investments.my-holdings	Description Determines if the turtorial has been presented and dismissed by the user	Expires
necessary cookie Tutorial	Cookie user-preferred-language	Description Used to present the login page in the right user choose language	Expires
necessary cookie Tutorial	Cookie user-preferred-login-method-id	Description Login method – Think this is a old one. Should most likely be delete. Now _EL_TOKEN_ is used.	Expires
necessary cookie Tutorial	Cookie _DEVICEID	Description Used for unique device identification.	Expires
necessary cookie Tutorial	Cookie _DEVICE_ID	Description Used for unique device identification.	Expires
necessary cookie Tutorial	Cookie _EL_TOKEN	Description Data for Easy Login - generated easy login id, method, masked user id	Expires
necessary cookie Tutorial	Cookie _LAST_KNOWN_CUSTOMER_TARGET	Description Used to lazy load private/corporate app bundle	Expires
necessary cookie System	Cookie postLoginRedirectUrl	Description Back from OLD IB	Expires
necessary cookie System	Cookie lang	Description Used in order to save information in which language content has to be shown.	Expires
necessary cookie System	Cookie COOKIE_CONSENT	Description Cookie stores information whether allowed cookies in your browser.	Expires 3 months
necessary cookie System	Cookie BIGipServer	Description Used to distribute traffic to the web site on several servers in order to optimise response times.	Expires After session
necessary cookie System	Cookie identification_login_preference	Description The purpose of this cookie is to save selected login preference when user is performing login into internet bank. For example when user clicks save my choice and clicks to login into NIB we want to save this option into cookies so that on the next login user would be immediately logged in into NIB.	Expires 1 month
necessary cookie SiteSpect	Cookie SSLB	Description This cookie serves as affinity cookie. It is either (1) session-only or (2) persistent, depending on the situation. Indicates to a downstream load balancer that subsequent requests by a user should be routed to or away from SiteSpect, depending on the cookie's value. This is created under swedbank.se domain and not used by online channels.	Expires 2 years
necessary cookie Local Storage	Cookie fdpTutorial	Description Determines if the internet bank tutorial has been completed by the visitor.	Expires Delete in the browser
necessary cookie Session Storage	Cookie skipKYC	Description Stores information to prevent the DKYC application to run again when visitor has answered.	Expires After session
necessary cookie Local Storage	Cookie unauth-bank-id	Description Keeps track of whether our logo should be shown to visitor after logout.	Expires Delete in the browser

performance cookie	Cookie	Description	Expires
performance cookie Adobe Analytics	Cookie AMCVS_	Description Adobe Analytics cookie, shows if Analytics are enabled.	Expires After session
performance cookie Adobe Analytics	Cookie s_ifs	Description Session based cookie for keeping track of our “analytics cookies synchronize function” between our internal domains to be run once per session. This is just to saving server calls to our internet bank server. Savingsbank public page and login page use two different domains. So we use a cookie passer between the two domains to make sure it’s the same user going between public and ib. It’s our own solution and I just making sure that we only trigger it once to offload our servers. If removed this cookie but then we will trigger this iframe function on every page. The loaded cookie check to only sync once per session to save server calls to internet bank server. It’s for server performance purpose.	Expires After session
performance cookie Adobe	Cookie s_cc	Description Adobe Site Catalyst cookie, determines if cookies enabled in the browser.	Expires After session
performance cookie Internal Tracking	Cookie AMCV_	Description Adobe Analytics marketing cloud ID cookie, tracks if the same device is using the site.	Expires 2 years
performance cookie Adobe	Cookie s_vi	Description Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp	Expires 2 years
performance cookie Adobe	Cookie s_vi_vx60gx60x60	Description Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp	Expires 2 years
performance cookie AppDynamics	Cookie ADRUM	Description Written by the JavaScript Agent, this cookie contains the referral page URL and some timing information to assist gathering First Byte Time for some browser types. When the agent loads on the subsequent page, it reads the information and then deletes the cookie. If there is no agent on that page, the cookie is deleted when the browser is closed. For privacy purposes, the URL of the referral page is hashed. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BT	Description Written by the server-side agent when the page is served from an instrumented server. These cookies help correlate browser data with related server-side performance data. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BTa	Description Contains the backend transaction ID as well as timing info and is used to correlates end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BTg	Description Contains the backend transaction ID and is used as an alternative method to correlate end-user experience with the health of the backend app. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BT[1-5]	Description Contains the business transaction numbers as well as timing and error info for the first five business transactions, such as ADRUM_BT1, ADRUM_BT2, etc. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BTs	Description Contains a link from a browser snapshot to a server snapshot. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires
performance cookie AppDynamics	Cookie ADRUM_BTh	Description Only written if there was a server-side error. Does not contain any personally identifiable information (PII) and are immediately deleted after being read.	Expires

social media cookie	Cookie	Description	Expires
social media cookie Google	Cookie SID	Description Google uses security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.	Expires 2 years
social media cookie Google	Cookie SIDCC	Description Secure cookie to protect user data from unauthorized access.	Expires 15 months
social media cookie Google	Cookie _ga	Description Used for Google Analytics. It is used to distinguish unique users by assigning a randomly generated number as a client identifier.	Expires 2 years
social media cookie Google	Cookie _gid	Description Used to store randomly generated ids and campaign information about the user.	Expires 1 day
social media cookie Google	Cookie APISID	Description Google uses cookies, like the PREF, NID and SID cookie, to contribute to the personalization of the ads in Google properties, like Google search. For example, we use them to store your most recent searches, your previous interactions with ads or search results and your visits to an advertiser's website. In this way we can show you personalized ads on Google.	Expires 2 years
social media cookie Google	Cookie HSID	Description Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries.	Expires 2 years
social media cookie Google	Cookie OTZ	Description This cookie is used to support Google’s advertising services	Expires 17 days
social media cookie Google	Cookie OGPC	Description This cookie enables the functionality of Google Maps.	Expires 1 month

functional cookie	Cookie	Description	Expires
functional cookie Feedback widget	Cookie isCashflowFeedbackWidgetSeen	Description Property that defines if user already seen customer feedback widget. if no - widget is shown after 60 seconds so that user has time to click around in the cashflow functionality.	Expires
functional cookie App banner	Cookie SMART_APP_BANNER	Description Cookie to save preferences on smart app banner which redirects to app store (iOS and Android) if chosen then it is not displayed for 30 days in public sites.	Expires 1 month
functional cookie SiteSpect	Cookie SSID	Description Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time.	Expires 1 year
functional cookie SiteSpect	Cookie SSSC	Description Purpose of this cookie is to signal a status. It is a session-only cookie used to send the user's Campaign assignment information to the backend webserver. This is created under swedbank.se domain and not used by online channels.	Expires After session
functional cookie SiteSpect	Cookie SSRT	Description Purpose of this cookie is to track recent requests. It stores the date and time of the user's last request to determine if the visit has timed out. In addition, it stores information about the robot test (does SiteSpect think this person is a robot, how many tries of the robot test have we done). This is created under swedbank.se domain and not used by online channels.	Expires 1 year
functional cookie SiteSpect	Cookie SSPV	Description Purpose of this cookie is to enable prieview. It is used by the Preview feature and used when the Logging Level field on the Logging & Performance tab for the Domain is set to Debug. This is created under swedbank.se domain and not used by online channels.	Expires 1 year
functional cookie SiteSpect	Cookie SSOD	Description Purpose of this cookie is to store additional data. It stores additional Campaign data for the user, including the hit rating value and the baseline Metric hit data.	Expires 6 months
functional cookie Youtube	Cookie APISID	Description Youtube’s cookies provide videos that we embed and present to the users.	Expires From 6 months to 10 years.
functional cookie Youtube	Cookie SSID	Description Enables Google to collect user information for videos hosted by Youtube.	Expires 2 years
functional cookie Youtube	Cookie HSID	Description Enables Google to collect user information for videos hosted by Youtube.	Expires 2 years
functional cookie Youtube	Cookie LOGIN_INFO	Description This cookie is used to play Youtube videos embedded on the website.	Expires From 6 months to 10 years.
functional cookie Youtube	Cookie PREF	Description This cookie is used to play Youtube videos embedded on the website.	Expires From 6 months to 10 years.
functional cookie Youtube	Cookie SAPISID	Description This cookie is used to play Youtube videos embedded on the website.	Expires From 6 months to 10 years.
functional cookie Youtube	Cookie VISITOR_INFO1_LIVE	Description An embedded Youtube-video collects visitor information and adjusted preferred settings.	Expires From 6 months to 10 years.
functional cookie Youtube	Cookie YSC	Description An embedded Youtube-video collects visitor information and adjusted preferred settings.	Expires After session
functional cookie Youtube	Cookie CONSENT	Description Consent cookie for Youtube service	Expires 18 years
functional cookie Nuance	Cookie LSCACHE-inqState_10006335	Description Information about customer actions for ETL events (Extract, Transform & Load – process of logging data used for reporting). Example: count of chats on site, page markers, count of assisted, etc.	Expires
functional cookie Nuance	Cookie _DEVICEID	Description Used for unique device identification.	Expires
functional cookie Nuance	Cookie inqState_10006335	Description Information about customer actions for ETL events (Extract, Transform & Load – process of logging data used for reporting). Example: count of chats on site, page markers, count of assisted, etc.	Expires
functional cookie Nuance	Cookie LSCACHE-inqVital_10006335	Description Repository for data to retain chat over many sessions. Data is vital to metrics and measurement over sites and pages the client may have.	Expires
functional cookie Nuance	Cookie inqVital_10006335	Description Repository for data to retain chat over many sessions. Data is vital to metrics and measurement over sites and pages the client may have.	Expires After session
functional cookie Nuance	Cookie inqSession_10006335	Description Hold data for active chat and “Nuance Session” data (not a browser session but measure of customer loyalty and interaction and data kept for that purpose)	Expires After session
functional cookie Nuance	Cookie inqPc	Description Holds data for active chat	Expires After session
functional cookie Nuance	Cookie LSCACHE-inqSession_10006335	Description Session data for current chat. The information stored in this cookie can be used to drive the business rules and to restore chat (e.g. after page reload). Most part of the data is deleted when chat is closed.	Expires After session
functional cookie Nuance	Cookie LSCACHE-inqCA_10006335	Description Chat activity flag, required for restoring functionality of web chat if (during a chat engagement) the user reloads the page, navigates to a new page within the site or leaves the site and returns before the session timeout	Expires After session
functional cookie Nuance	Cookie inqCA_10006335	Description Chat activity flag, required for restoring functionality of web chat if (during a chat engagement) the user reloads the page, navigates to a new page within the site or leaves the site and returns before the session timeout	Expires After session
functional cookie Nuance	Cookie LSCACHE-tcSrv_10006335	Description A survey show flag required to show whether the post chat survey used for web chat have been presented to the user.	Expires After session
functional cookie Nuance	Cookie tcSrv_10006335	Description A survey show flag required to show whether the post chat survey used for web chat have been presented to the user.	Expires
functional cookie Nuance	Cookie nuance-acif-10006335	Description Holds data for active chat.	Expires
functional cookie Nuance	Cookie _gat_ninaTracker	Description Tracking data for Nina Virtual Assistant.	Expires After session
functional cookie Nuance	Cookie sinqCA	Description Used by Nuance digital engagement platform for the Virtual Assistant chat functionality.	Expires
functional cookie Nuance	Cookie nuance-tab-id	Description Used by Nuance digital engagement platform for the Virtual Assistant chat functionality.	Expires
functional cookie Nuance	Cookie VACACHE-SID_	Description Used to tell whether the user is starting a new Virtual Assistant chat session or just coming back (e.g. page refresh).	Expires
functional cookie Nuance	Cookie inqLT_10006335	Description It will be created after unload page with active chat. This is the time of the last page unload. Timestamp of page unloading.	Expires
functional cookie Nuance	Cookie Nina-nina-popin-persist	Description Nuance collects identifying information for the Nina Virtual assistant.	Expires 1 month
functional cookie Nuance	Cookie Nina-nina-popin-session	Description Nuance remembers if you have opened the Nina Virtual assistant and keeps it in the same state when switching pages on our site.	Expires After session
functional cookie Nuance	Cookie Nina-swedbank-block-session	Description Persist the session ID so that a user can come back to the page (within a given time period) and their chats can be linked. (available for older VA version)	Expires After session
functional cookie Nuance	Cookie Nina-swedbank-block-persist	Description Persist the session ID so that a user can come back to the page (within a given time period) and their chats can be linked. (available for older VA version)	Expires 1 month

targeting cookie	Cookie	Description	Expires
targeting cookie O2MC	Cookie dsm-visitorid	Description This cookie is used so a random number is able to be generated for Visitor Identification of the website session.	Expires 1 year
targeting cookie O2MC	Cookie dsm_sessionid	Description This parameter* is used so a random number is able to be generated for the Session Identification of the visitor to the website. This is a browser ‘property’, rather than a cookie. It is part of the web storage API and stored locally, in ‘sessionStorage’. The data is persisted only until the window or tab is closed.	Expires After session
targeting cookie O2MC	Cookie dsm-mc	Description This cookie is used to match referrer	Expires After session
targeting cookie O2MC	Cookie first1swedbank4	Description This parameter* is used to capture the first pageview of a session by the visitor to the website. This is a browser ‘property’, rather than a cookie. It is part of the web storage API and stored locally, in ‘sessionStorage’. The data is persisted only until the window or tab is closed.	Expires After session
targeting cookie O2MC	Cookie dsm-isvisitor	Description The dsm-isvisitor cookie is set with just the value '1' for 1000 days if it does not exist yet. The cookie's existence is used to determine if the page is viewed by a new (or returning) visitor to to capture unique visitors.	Expires 3 years
targeting cookie Adform	Cookie C	Description Adform identifies if user’s browser accepts cookies. If the user accepts cookies, 1, the setting is saved for 60 days. If the user does not accept cookies, 3, the setting is saved for 3650 days.	Expires 14 days
targeting cookie Adform	Cookie CM14	Description Adform identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching).	Expires 14 days
targeting cookie Adform	Cookie DigiTrust.v1.identity	Description User identifier set by DigiTru.st, independent industry body.	Expires
targeting cookie Adform	Cookie TPC	Description Identifies if user’s browser accepts third-party cookies. (A third-party cookie is one that is set in the user’s browser by a web site from a domain other than the one the user is visiting.)	Expires 14 days
targeting cookie Adform	Cookie adtrc	Description Identifies if browser information was gathered for Adform.	Expires 7 days
targeting cookie Adform	Cookie cid	Description Cookie id (legacy) – unique identifier for cookie (same as uid for Adform).	Expires 2 months
targeting cookie Adform	Cookie uid	Description Unique identifier for Adform, same as cid for cookie.	Expires 1 month
targeting cookie Adform	Cookie _fbp	Description Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers	Expires 3 months

Questions about cookies?

If you have questions about the cookies on this site, contact Digital Support and we will assist you.
+46 771 97 75 12

Session cookies are only stored temporarily while visiting the site. They are used to enable you to perform your banking transactions and disappear when you log out or close the browser.

Persistent cookies save a file for a limited time on your computer. The web site uses persistent cookies to follow your navigation and to collect statistics to optimize and improve your site. Some of these persistent cookies are so-called third-party cookies from traffic monitoring companies and other external partners contracted to follow your navigation on the site. The information is used, among other things, to improve the website and display digital offers - even on other websites.
Cookies are needed to enable us to make our digital services - such as the internet bank - easier for you to use, to show how visitors use our site and to improve the service we offer you.

In some cases, the use of cookies means that we process personal data. All personal data processing is in accordance with our policy on handling personal data.

Information about the processing of personal data
According to the Electronic Communications Act, anyone who visits a website should receive information about cookies and what they are used for. We need your consent if cookies are not required for the service you have explicitly requested. You consent by allowing cookies in your browser.
Swedbank's logged-in services (internet banking) use session cookies to allow the web server (the bank) to distinguish between the different users. The cookie contains your identity and is stored on your computer as long as you are connected to our logged-in service. When you log out, it disappears. In order to use our logged-in services, you must allow cookies in your browser.
If you want, you can delete cookies through the settings on your browser. Please note that the internet bank will not work if you remove or block cookies. It can also affect the rest of our site and how it works for you.
Here's how to manage cookies in your browser*:

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Cookies

What are cookies?

Why are cookies used?

What categories of cookies do we use?

Necessary cookies

Functional cookies

Performance cookies

Targeting cookies

Social media cookies

How do we use cookies in the internet bank?

What does consent to cookies mean?

What happens if you don't accept cookies?

How do you remove cookies in your browser?

Here's how to manage cookies in the browser:

Questions about cookies?

What are session cookies and persistent cookies?

Why are cookies used?

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Cookies in the internet bank

This is how you can handle cookies in your browser

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